The Ins & Outs of the ABC (Alcohol Beverage Control)

If you’re opening a restaurant or bar, or you own a restaurant where you’d like to add bar service or serve alcohol, you’ll work with your state’s Alcoholic Beverage Control (ABC). Some states are “control” states, where the state controls most or every aspect of alcoholic beverage sales. Other are “license” states, which don’t directly control the sale of alcohol, but have chosen in-state organizations to do so.

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How New Technology Offers Customer Service Improvements at Your Restaurant

Restaurant owners and managers are always seeking innovative ways to draw new customers and retain current ones. With the advent of mobile technology and social media, it’s become easier to reach out to a much larger customer base than ever before. Here’s why you’ll want to be using technology that can help you introduce your eatery to the masses: For Convenience. We mean both your convenience and your customers’ convenience. There ...

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Managing Your Restaurant’s Food Inventory to Prevent Waste and Save Money

When polling restaurant owners, most say that properly managing your food inventory in order to reduce waste and lower expenses is one of the most important business matters that you need to consider when running a restaurant. How do you ensure that you have the food that you need on hand without it being wasted? Here are some tips from owners and managers who have operated both large and small ...

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Grow Your Restaurant Business with Reservations

Reservations and wait lists can help to draw customers to your restaurant—or they can cause problems that can irritate your regular Saturday evening crowd. No shows, late-shows, and shifting party sizes can cut into your bottom line and make it more difficult to seat those customers who have come on time. Let's face it, no one likes a long wait for a restaurant table. There are several ways to make ...

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Best Advice for Restaurant Managers

Restaurant managers are under a lot of pressure, and why wouldn’t they be? Day after day, night after night, they orchestrate the front of the house while keeping diners happy. They coordinate with the executive chef and are required to be experts in human resources, time management, and inventory control. When you consider how many duties a restaurant manager has to juggle, it’s not surprising that many would love to ...

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Does your passion fuel your restaurant’s success?

In our attempt to provide resources to you, we blog about tips on how to market your restaurant and the importance of following a business strategy, but what we can never forget is just how important your passion is when it comes to driving your restaurant's success. Rob Coffaro, owner of Coffaro's Pizza in Slippery Rock, Pennsylvania, has the certain kind of ardor that it takes to be successful. Here's ...

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50 Ways Restaurants Engage Their Employees

Restaurants often have a wide mix of employees, from managers to bus boys (and bus girls), from full-time salaried employees to part-time hourly staff who may work a regular 20 hours a week or a minimum of one weekend a month. It's a challenge to keep the creative executive chef in the back and the outgoing host staff in the front and everyone in between feeling like they are ...

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7 Ways Your Employees Steal From You

Whether it's tearing up order tickets, under-ringing, over-ringing, short-changing, voiding sales, or outright stealing cash, there are a lot of scams that happen when dishonest employees are responsible for entering orders, cashing out checks, and closing out the cash drawers. Here's a list of 7 ways your bar or restaurant employees are stealing from you.

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