We all have dealt with difficult employees in the restaurant industry. Let's take a look at how to manage negative behavior and create a positive work environment.
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When it comes time to order a drink, a few bar-goers stick with their tried and true favorite cocktails, you know, the same one they tried on their 21st birthday and have never ventured away from. But then you have the other type of customer that is more intrigued by the trends and expanding their horizons when they walk into the bar. These trendsetters seek out the latest and greatest ...
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In the restaurant industry, the rush starts the day before Thanksgiving, and doesn’t really end until after New Year’s Eve. It ends on a busy note as New Year’s Eve also known as the fourth busiest day of the year for restaurants. To handle an influx like that, it is best to start preparing before the turkey ever hits the table. By preparing appropriately you can help to reduce the ...
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Having a well-designed hostess or point of sale station helps to increase organization, further the aesthetic, and clue the customer in to what they can expect from your eatery. After all, the hostess or point of sale station is usually the first thing that a customer sees when entering your restaurant. It helps create the story of your brand. Benefits of a Hostess Station A hostess station can also help your staff ...
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When looking at restaurant seating there are a lot of different things to look for. A phrase you might see appearing quite often during your search is the term ‘flex back’. But what exactly is a flex back? A flex back chair or bar stool has a back that tilts as the person seated moves or applies pressure on the back. So, now you might be asking yourself “what is the ...
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Over the past few years, you may have noticed an increase in large dining tables in restaurants. In the past tables of this size were usually relegated to the family dining room, but now these communal tables are popping up in restaurants all over the country. These tables are used to facilitate communal dining, which is the practice of dining with others, usually accommodating more than one party. While they might ...
Read MoreIf there is one trend that has come to the forefront of the restaurant industry in the past few years it is that consumers are more aware of the health effects of food on their bodies. They what to know where their food is being sourced from, if it is organic, and how is it being prepared. There is a whole market of people that struggle to find places to ...
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Something even the most knowledgeable restaurant owners seem to be unsure of is when they should order furniture for their new restaurant. In the world of express shipping and Amazon Prime, consumers tend to think that they don’t need to order things very far in advance. This is not the case with commercial furniture. When asking yourself “when should I order my furniture?” The answer is: the sooner the better. Ideally, ...
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By David Scott Peters TheRestaurantExpert.com If you have poor cash handling procedures in place in your restaurant, no other system you put in place will matter. I don’t care how efficient your restaurant is, if every penny of your sales isn’t deposited in the bank, there won’t be enough money to pay your bills. Cash controls must take top priority. No matter what you think needs to be addressed first, I tell ...
Read MoreCommercial kitchens are notorious for the hustle and bustle that happens behind the doors; while the customers might see the relaxed atmosphere of the dining room, the kitchen is anything but. That being said, it is also one of the most dangerous rooms in your restaurant. With a few easy steps, you can help ensure the safety of your employees and patrons, and protect against financial losses. Fire Safety The biggest hazard ...
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